
Zion's best lodging for every occasion
ZION RED ROCK
ZION RED ROCK
Oasis, Chalet, Villa,
& Red Rock Inn
Policies
Zion Red Rock Lodging has three separate nightly rental homes within 2 to 8 minutes of each other.
Zion Red Rock Oasis
8 Bedroom House
955 West 250 South Rockville UT, 84763
(2 minutes from Zion Red Rock Villa)
Zion Red Rock Villa
11 Bedroom House, with 3 additional semiprivate sleeping areas
991 W 230 S, Rockville UT, 84763
(2 minutes from Zion Red Rock Oasis)
Zion Red Rock Chalet
6 Bedroom House
985 West 75 South Rockville UT, 84763
(8 minutes from Zion Red Rock Villa and Zion Red Rock Oasis)
The following policies apply to each property. You can find a list of exclusive amenities available for each home below.
Check-in time is 5 pm at the Villa and Oasis (sleeps 56 to 58)
Check in time is 4pm at the Chalet (sleeps 22)
Early Check in is not permitted. Any guests, or vendors for setting up of events are not permitted on the property until check in time. If you’re in the area before your designated check in time of 5pm, Please be aware that there is plenty to do. We often suggest that guests visit the grocery store and do a small shop before arriving. That will give you more time to relax once you've checked in! There are also a few good restaurants for lunch so why not relax and enjoy some of the local food! Café Solei, and Park House are wonderful spots for a nice lunch. Springdale also has 4 wonderful galleries to explore, and several unique rock shops worth checking out.
I understand check in is at 5 PM and checkout is at 10 AM on your final morning and that late checkouts and early check ins are not permitted. A late check out fee of $300 will apply to all late check-outs. We need the full time to clean the house for the next guest arriving the same day you are checking out.
We ask that you follow check out list that is available upon arrival.
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Cancellation & Refund Policy
Reservations Booked More Than 6 Months Before Check-In
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Your 25% deposit is fully refundable for 90 days from the date of booking.
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After the initial 90-day period, your deposit becomes non-refundable but may be applied as a future stay credit.
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Once you are within 90 days of your check-in date, final payment is due and no refunds or credits will be issued.
Reservations Booked Between 90 Days and 6 Months Before Check-In
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Your 25% deposit is fully refundable until 90 days prior to your check-in date.
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At 90 days prior to check-in, final payment is due and all payments become non-refundable and non-transferable to future credits.
Reservations Booked Within 90 Days of Check-In
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Your deposit is fully refundable for 3 calendar days from the date of booking.
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After the 3-day grace period, all payments are non-refundable and no future stay credits will be issued.
Reservation Transfers
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At any time, you may transfer your reservation to another party by providing written notice to Zion Red Rock. The new reservation holder must agree to all rental terms, policies, and payment obligations.
Examples
Example 1: Booking More Than 6 Months in Advance
You book your stay 10 months before your arrival date. You have 90 days from the date you booked to receive a full refund of your deposit. After that, your deposit may be used as a future stay credit until you reach 90 days prior to check-in.
Example 2: Booking 4 Months in Advance
You book your stay 4 months before arrival. Your deposit is refundable until 90 days before check-in. At the 90-day mark, final payment is due and all payments become non-refundable.
Example 3: Booking Within 90 Days of Arrival
You book your stay 60 days before arrival. You have 3 calendar days from the booking date to cancel for a full refund. After that, all payments are non-refundable.
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Deposit:
To secure your reservation, we will charge your credit card a 25% deposit of the full amount. The final balance will be due 90 days prior to check in. An email will be sent 1 week before your 90-day mark as a reminder that we will charge the card on file. Another email will be sent the day before as a reminder. We will automatically charge the card we have on file for the final payment 90 days prior to your stay. The final balance cannot be refunded if you have to cancel for any reason, but your reservation can be transferred to someone else’s name.
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Booking Policy
To ensure fairness to all guests looking for availablity, we do not allow the same party to book multiple dates with the sole intention of holding those dates until the cancellation window. If a party books two different sets of dates, they must cancel one of the reservations within 72 hours of booking both.
If no cancellation is made within this timeframe, Zion Red Rock reserves the right to cancel both reservations and issue refunds for the deposits. This policy ensures availability for guests while allowing you to finalize your preferred dates.
Example: If a party books September 1-4 and October 1-4 because they are undecided on their dates, they must choose one set within 72 hours of making each booking. If Zion Red Rock does not receive confirmation of the chosen dates within this period, we reserve the right to cancel both reservations until the party makes a final decision.
Children:
Children are allowed on the property. We ask that you keep an eye on them throughout your stay so everyone can stay safe. Water liability form is signed upon check in.
Pets:
Sorry, no pets are allowed on property. Please see Doggy Dude Ranch for local
Boarding options if you plan to bring your 4-legged children along with you.
No Smoking:
No smoking is permitted inside the property, as there are almost no spots on property that would fully respect all guests’ preferences. A $500 cleaning fee will be charged if this policy is not followed. Vaping is also not allowed inside the property.
No illegal drug use is allowed at any Zion Red Rock properties including, marijuana, heroin, cocaine, etc. Violation of this policy could result in eviction of the property with no refund.
Incidental Damage Reserve:
We have an $1500 incidental damage reserve that will be charged to your card on file upon check in. If there is no damage or loss to the property upon check out and polices are followed you will receive the full $1500 back on your card within 5 to 7 business days. Damage charges also include ruined or stained towels, linens, or blankets. Should damage happen above and beyond the damage reserve amount, the guest will be notified and the card on file will be charged. It is the guest's responsibility to report damage found upon check-in.
Moving of furniture:
​To maintain the quality and condition of our property, guests must obtain prior permission before moving any furniture inside the home. If approved, we will provide special instructions to ensure safe handling.
Any furniture moved without permission that results in damage to the furniture, flooring, or any part of the property will be subject to additional charges to cover repairs or replacements. Guests are responsible for restoring approved moved items to their original positions before checkout.
We will not give permission to move pianos, beds, or outdoor playset. No furniture inside is to be moved outside.
Thank you for helping us keep our space in excellent condition for all guests!
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UTV/ATV:
Road licensed vehicles are permitted on the property.
Tents:
Pitched sleeping tents are not permitted on the property. Outdoor event tents are permitted but location, set up, and take down times must be approved prior to their arriving on site. Clear tents are only allowed onsite with dark sky approved lighting.
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Dance floors:
If renting a dance floor, it must be approved prior to set up.
Lighting:
Additional outdoor lighting outside of what the property already has must be approved & must follow the dark night sky city ordinances.
Lighting:
2-Rockville Code 11.4 General Conditions and Standards
a. Outdoor lighting can be a significant source of sky glow and light trespass. The lowest watage light source necessary to provide safety and function should be utilized, not to exceed sixty (60) watts per outdoor fixture. b. Outdoor lighting shall only be allowed in the following applications:
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1) To illuminate the entrances of buildings and garages.
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2) To illuminate pathways and walkways.
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3) To illuminate parking areas and parking area access lanes.
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4) To illuminate outdoor gathering areas such as patios, pool and hot tub areas, outdoor dining, and recreation
areas.
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5) Lighting is placed and directed to prevent direct illumination outside the property boundaries.
3-Prohibited Lighting Code 11.9
The following are prohibited:
a. Lighting to illuminate buildings, architectural features and other structures or vegetation.
b. Flashing, blinking, intermittent or other lights that move or create the impression of movement. This does not apply to holiday lighting between November 15th and January 15th.
c. Searchlights, laser source lights, neon or luminous tube lighting or similar high-intensity lighting.
Dark night sky approved string lights can be rented from Zion Red Rock.
Signage on city roads:
Please refer to our video directions, for you and your guest’s arrival after you book on how to get to our locations. It is against the city policies to put up additional signs on main city roads.
RV’s:
We allow up to 2 RV’s parked on the property, but we do not allow guests to hook up to electricity or water with an RV. Fees could apply for any damages if policy isn't followed. There are nearby RV parks that can accommodate needs for RV's. RV's are not for additional accommodations onsite but are for parking only.
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Pool/Hot tub:
Pools and/or hot tubs are available on specific properties for use by the guests. Pools and hot tubs are treated between 6am to 10am daily and can be used before or after that time. Should there be a need for further maintenance outside of that 6am to 10am window during your stay, we will attempt to notify you before and/or during your stay. Pool is open May-September as long as night time temps are above 50 degrees for 7 consecutive days. Pool Temp:70-80 degrees.
Fireworks & Open Flames:
No fireworks, 'including sparklers', are permitted at any time. Because of the proximity to the national park any open flame such as candles, tiki torches, ect. are prohibited. A misdemeanor and federal punishments can be enforced if this policy isn't followed. There are propane gas fire pits available for use, but no built fires or candles are allowed on site.
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Flowers:
I understand any rose petals, or any flowers used for the ceremony/reception that are being put on the ground must be biodegradable. Silly String, ribbon, glitter or non-biodegradable items are not allowed, a cleaning fee of $200 will be imposed.
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Alcohol:
I understand if I am having a special event and if I am inviting over the property sleeping capacity that I am required to have a Zion Red Rock approved licensed bar tender.
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Guest Capacity:
The limit for a ceremony and/or reception for each location is based on the available parking and backyard space, not accommodations. The guest capacity for day use of a ceremony and/or reception is Chalet - 50, Villa - 150, Oasis - 150
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Cleaning Fee:
I understand if I don’t follow the checkout list of taking out trash, picking up trash around the grounds, pugng all towels in the designated area, washing all dishes, extra cleaning fees can occur and would be taken out of my incidental damage hold. An extra cleaning fee can occur of up to $850 if the check-out list isn’t followed.
One set of linens per bed & 1 towel and pool towel for each guest comes included in your stay. We do not make beds, change sheets, or provide new towels or linens during your stay. A washer and dryer is available onsite for your needs.
Any additional cleaning services would need to be arranged ahead of time prior to your arrival and will have additional costs.
$75 Charge for pillows taken from the properties.
Toiletries:
Zion Red Rock provides a starter pack of 2 rolls of paper towels for use in kitchens, 1 full dispenser of dish soap, 4 rolls of toilet paper per bathroom, and full dispensers of shampoo, conditioner, body wash per bathroom, as well as laundry detergent. There are hair blow dryers available in bathrooms. Any toiletry items used beyond that will need to be provided by you.
Suspicion of illegal activity or false information that was given as to why you are renting the property can result in an immediate eviction of property without any refund and loss of incidental damage charge.
For any items left behind there is a minimum processing and handling fee of $25.00 plus the cost of shipping to mail the items back. Please contact us immediately if you find that something has been left behind at the property.
Outdoor maintenance is required for the care of Zion Red Rock properties. Hot tub, pool, yard care, water irrigation, etc. There may be Zion Red Rock employees on property during your stay. If for any reason our staff needs to enter the home, notice of entry of the home will always be given to guest during their stay. If we are unable to reach guests, we do have the right to enter the home in case of an emergency situation etc. Please note that our fountains are turned off during the off-season, from November through March. This is to prevent damage from freezing temperatures and ensure proper maintenance.
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Water Irrigation:
Saturday night through all day Sunday is irrigation (April -November). Any items that could get damaged from water on the pasture fields at the Oasis need to be removed. We are not responsible for damaged items that are not removed. Fields flood with water between 12am and 6pm Sunday (all day Sunday). Oasis pasture fields cannot be used for events or activities on Sunday.
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Zion Red Rock Onsite Laundry Facility and Office:
I understand that there is a laundry facility/office is onsite at the Villa and the Oasis. Staff will be on-site working, and will do their best to stay out of site.
Personal injury and/or sickness liability is the responsibility of the persons renting the property.
Zion Red Rock Water Activity Waiver & Liability Release must be signed prior to check in. (see below)
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Noise Ordinance:
There is a noise ordinance of 10pm. Below are details regarding this policy. Violation of this policy could result in eviction of the property with no refund.
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Sound:
1- Prevention of Noise, Nuisance or Trespass In order to maintain the rural residential feel of the community, the owner of any dwelling licensed as a short-term rental shall be responsible for notifying primary renters and their guests that State laws (Utah 76-9-1) and Rockville code (Chapter 1, Sec@on 1.20) apply, especially but not limited to regulations against: a. Creating noises that by reason of time, nature, intensity, or duration are out of character with noises customarily heard in the surrounding neighborhood. b. Disturbing the peace of the surrounding property residents by engaging in, without limitation, shouting, fighting, playing of loud music, racing of cars or recreational vehicles on the streets, engaging in outdoor recreation activities between the hours of 10 p.m. and 7 a.m., or other actvities that affect the quiet enjoyment of surrounding properties. c. Interfering with the privacy of surrounding residences 2-Decibel Ranges are as follows.
7AM-8PM90Decibel
8PM-10PM60Decibel
10 PM - 7 AM QUIET HOURS: No speakers of any kind playing outside and refrain from loud noises
3- I understand the City of Rockville has requested we only use an approved sound and DJ provider. We agree to use this service from the start to the end of a special event. Any other music production or DJ service will result in immediate termination of event and loss of property deposit, and any other city imposed fine.
DJ services will be required if any or all of the following apply to your stay. Sound equipment: Any outdoor gathering that involves the use of a speaker that is larger than 8'' inches in diameter and/or the use of a microphone.
Purpose: any outdoor gathering that has outdoor sound playing and/or is intended to have a social, entertainment, celebratory purposes such as parties, weddings, reunions, retreats, or dancing.
Duration: Any outdoor event that is wanting amplified sound playing through speakers larger than 8 inches personal portable speaker in diameter between the hours of 8am and 10pm.
Location: Any gathering taking place in a designated event space or outdoor area on the premises.
Attendance: Any outdoor gathering expected to have more than the sleeping capacity of the house.
a. Approved Vendor
Electric Audio www.electricaudio4u.com
801-941-0686 electricaudio4u@gmail.com
b. The use of any band or personal Bluetooth speaker or any speaker must have approval to prior to use. No PA systems with a mixer or microphone are allowed onsite without the approved vendor running the sound. c. Provided decibel meters will be used and read throughout event by the approved vendor. Decibel levels must stay below the decibel ranges in #2 above.
c. Any live band must be approved & have electric drum speakers where sound can be adjusted. Non-electric drum sets and non-electric instruments (trumpets, trombones, obo, ect) are not permited to be played outside on the property.
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No event lighting or sound may continue after 10 pm. Not following sound ordinance policies could result in the loss of your entire incidental damage deposit.
Guest Count:
I understand special events must all be approved and meet the properties guest capacity for the duration of the event. The are strict policies for max day capacity and overnight guests.
All guests will be contacted after booking regarding the nature of your stay and details. All special events must be approved. If you are booking the property to hold a special event there may be additional rules, fees, and policies that apply depending on what you are booking the property for. Ceremony and reception locations must all be approved and reserved ahead of time.
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Vendors:
Any vendor not currently listed as a Zion Red Rock Platinum Vendor must complete our vendor approval process 90 days from your check in date. Approval requirements include:
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Approval requirements include:
• Valid business license
• Proof of liability insurance
• Signed Zion Red Rock Vendor Policies and Agreement
For the purposes of our policies, a vendor is defined as any individual or company providing professional services onsite during your reservation dates, regardless of whether services are paid, discounted, gifted, or exchanged.
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While couples are welcome to choose from our highly recommended Platinum Vendor List, we understand that some may have preferred professionals they wish to work with. With the exception of bartending services, DJ/audio services, and dark-sky-compliant lighting providers—which must be selected from our approved vendor list—all other professional service providers may be considered for approval.
Any vendor not currently listed as a Zion Red Rock Platinum Vendor must receive written approval from Zion Red Rock before being hired, contracted, or providing services at the property. Guests assume all risk associated with hiring a non-Platinum vendor prior to receiving approval. Zion Red Rock is not responsible for any deposits, fees, contracts, or other payments made to vendors who are ultimately denied approval.
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To ensure a smooth and successful collaboration, we kindly request that all contractual agreements between our guests and our vendors be submitted no later than the day before check in. This allows us adequate time to review and finalize all necessary details. We appreciate your cooperation in using vendors to make your special event and stay with us a seamless and memorable experience. Note: securing listed platinum vendors requires a deposit made directly with the vendor. We cannot guarantee a vendor's availability unless they are booked. Since vendors are subject to change, it’s important to review and finalize contract agreements with them directly to ensure they can provide services during your stay.
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Any violation of the above policies can result in immediate removal of all guests from the property without a refund.
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Construction Notice: We want to inform you that there may be construction taking place below the labyrinth as part of ongoing development. While we've made efforts to reduce any impact on your experience, there could be some noise during standard working hours. If you’re planning a special event in this area, please feel free to share the date and time with us; we will do our best to coordinate with the construction teams, though we can’t guarantee they’ll be able to adjust their schedule. Please note that refunds will not be provided for noises or discomfort due to these events. Our team is here to make your stay as enjoyable as possible, so if there’s anything we can do to enhance your time with us, please don’t hesitate to reach out. We truly appreciate your understanding and patience!
Natural Disasters and Inclement Weather:
We strive to ensure that every guest has a comfortable and memorable stay. However, in the event of natural disasters or severe weather conditions beyond our control, we cannot be held liable for any disruptions or inconveniences before and/or during your stay. Please note that refunds will not be provided for interruptions, cancellations, or discomfort due to these events. In the event of a power outage, please note that we do not supply generators. Generators can be rented ahead of time from our platinum vendors if a power outage is a concern you might have. We do have a supply of flashlights that are onsite in the case of power a power outage.
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Policies can change and be updated between the time of booking and the day of check in. Up to date check in policies will need to be signed at the time of check in.
Property Amenities:
Zion Red Rock Oasis
8 Bedroom House
Swimming pool (open May-September as long as night time temps are above 50 degrees for 7 consecutive days) Pool Temp:70-80 degrees
Sauna
Indoor soccer field
Private theater
Private lake – Kayaks & life jackets available on site
Private beach/river access
Hot tub
Patio
Grill
Fire Pit
Kids playground
Ping pong table
Zion Red Rock Chalet
6 Bedroom House
Patio
Grill
Hot Tub
Fire pit
Game Room – Shuffleboard, Ping pong, and foosball tables on site
Zion Red Rock Villa
11 Bedroom House
Private Lake– Kayaks & life jackets available on site
2 Large Family Rooms
Swimming pool (open May-September as long as night time temps are above 50 degrees for 7 consecutive days) Pool Temp:70-80 degrees)
Hot tub
Patio
Sauna
Grill
Private beach/river access
Game Room - Shuffleboard, Ping pong, and foosball tables on site
Private Theater
2 Full Size Pickleball and Basketball Court
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Red Rock Inn
Policies
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Activity Waiver & Liability Release
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Participation in any water-related activity carries inherent risks. Accidents and injuries—ranging from minor to fatal—can result from natural forces, equipment malfunctions, unseen obstacles, fatigue, and personal misjudgment.
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At Zion Red Rock, guest safety is a top priority. However, there is no lifeguard on duty and no staff trained in lifesaving, water safety instruction, CPR, or Red Cross First Aid during your stay. While we take precautions, the nature of the surrounding water makes it impossible to anticipate and prevent all potential hazards. Once you leave the safety of the shore and enter the water, you assume all risks associated with water activities.
Our property features a wild swimming pond, naturally filled with water from the Virgin River. While thousands of visitors hike through and enjoy the waters of the Virgin River each year, we want to ensure our guests understand that swimming in our pond is at their own risk.
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As a natural pond, we do not chlorinate or chemically treat the water. We take measures to maintain cleanliness and water quality; however, like any natural body of water, conditions can vary. In recent years, algae blooms have been reported in parts of the Virgin River, and while we do our best to monitor water conditions, we encourage guests to exercise their own caution when choosing to swim.
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By using the swimming pond, guests acknowledge and accept the inherent risks associated with natural water sources. We recommend showering after swimming and avoiding ingestion of the water.
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You can read about the inherent risk of algae blooms at the link below.
https://deq.utah.gov/water-quality/recreational-water-quality-home#what-are-habs
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Affirmation & Liability Release
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By signing this waiver, I acknowledge that I have read and understood the risks outlined above and agree to the following:
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Assumption of Risk – I understand the inherent dangers of tubing, kayaking, stand-up paddleboarding (SUP), using a water trampoline or floating devices, or participating in any other water activities at Zion Red Rock.
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Liability Release – I agree to indemnify and hold harmless Zion Red Rock, its staff, the State of Utah, its representatives, and the Department of Natural Resources from any and all liability for harm, injury, death, or damages (physical, mental, or financial), regardless of fault or negligence, while staying at Zion Red Rock and using its water facilities. This release extends to my family, heirs, and administrators.
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Swimming Proficiency & Safety – I certify that all guests using the water are proficient swimmers and understand that there is no lifeguard on duty. I acknowledge that no CPR, water safety instruction, or emergency medical services will be provided. I agree to wear a life vest at all times while participating in water activities.
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Adherence to Safety Guidelines – I agree to follow all safety instructions provided by Zion Red Rock and to exercise common sense water safety practices.
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Waiver of Claims – To the extent permitted by law, I voluntarily waive all claims for damages or losses to myself, my property, or any third party that may result from my actions, the actions of others, or the State of Utah and its representatives.
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Binding Agreement for All Guests – By signing this waiver, I acknowledge that I am signing on behalf of all persons and guests who will be present during my reservation. I agree that each guest is bound by this waiver and liability release for the duration of our stay.
By signing below, I certify that I have read, understood, and agree to the terms of this waiver.
This waiver ensures that all guests recognize the risks associated with water activities and agree to take full responsibility for their own safety.​
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By booking any of the Zion Red Rock locations listed I am agreeing to the above terms and conditions.